Listening to customers' needs - Clear goals - Pragmatic and result driven - Customized offers - Optimized costs - Transparent communication - Team spirit - Continuous improvement
Mainly in healthcare and pharmaceutical industry - Custom manufacturing - Drug product and drug substance manufacturing - Launch and transfer activities - GMP coaching - Quality audit - Qualification / Validation
Project Management (goals, timing and resources) - Audit - Risk Assessment - SWOT analysis - LEAN and 6 sigma - Investigation tools - Visual communication - Customer satisfaction evaluation
Successful FDA and Belgium authorities inspections - Project Management in GMP environment - Implementation of operational excellence tools - Adaption of shift systems